Ben is a repeat customer. We've built a couple of carbon rims for him and he has been so happy he asked us to rebuild some Bontrager wheels that came on his hardtail. They had been unreliable, and the local bike shop had been unable to keep them true for him.
As with the majority of our builds, we custom cut Sapim spokes using our Morizumi spoke machine to an accuracy of +/- 0.1mm and laced the wheel in a reliable 3x pattern.
The outcome is a set of much more evenly tensioned wheels, using far superior quality spokes, that should serve Ben reliably and hassle free for many years to come.